The team
Readiness takes more than one discipline.
Independent specialists, each deep in one readiness dimension, working client-side, never the vendor’s.
Fateh AlNaeb
Founder & Principal Advisor
Fateh AlNaeb
Founder & Principal Advisor
Since 2006, inside vendor organizations and alongside the businesses buying from them, on one conviction: most failed software projects were never really software problems, they were readiness problems.
I work only for you, never the vendor. I map out how your business actually runs, write out exactly what vendors have to bid against, and hold them to it. No software to sell. No commissions.
Deanne Kelleher
Founder, KAOS Group
Deanne Kelleher
Founder, KAOS Group · Process Clarity & Organizational Ownership
Operations and process depth for businesses that have outgrown running on tribal knowledge.
Deanne is the operations specialist in the room. When discovery surfaces unclear processes, or a business that only works because the owner is in the middle of everything, that is Process Clarity and Organizational Ownership, and Deanne goes deep where a readiness review can only point. She documents how the work actually gets done and designs the process changes so the requirements are built on how the business should run, not just how it limps along today.
Kim Lafreniere
Founder, ProcurelyIQ
Kim Lafreniere
Founder, ProcurelyIQ · Data Integrity & Financial Realism
Inventory and procurement decision clarity for businesses where stock ties up the cash.
Kim is the inventory and supply-chain specialist. When discovery finds inventory numbers no one trusts, SKU bloat, or buying done on gut feel, that is Data Integrity and Financial Realism, and getting it right before requirements are written is what separates a clean go-live from a system that inherits years of bad habits. Kim fixes the thinking behind the inventory data so the requirements reflect reality.
Michael Gladstone
Founder, PinnacleBTM
Michael Gladstone
Founder, PinnacleBTM · System Debt
Technology and systems feasibility for decisions that go beyond what IT can fix.
Michael is the technology specialist. When discovery runs into a tangled systems landscape, brittle integrations, or system debt that nobody owns, that is the System Debt dimension, and Michael assesses what is really there. He helps translate business requirements into technical evaluation criteria so vendor claims can be tested rather than taken on faith, and so the shortlist is judged on what each platform can actually do. He does not own the selection decision, which stays with Metadata on the client's side, and within this network he is not the implementer either.
Weiwei Su
Founder, Hello Parts
Weiwei Su
Founder, Hello Parts · Human Readiness & Change Adoption
Human readiness that helps technical transformation take hold across the organization.
Weiwei is the human change specialist. When transformation brings resistance, leadership misalignment, change fatigue, or adoption challenges, she helps leaders address the human factors that can create friction. Through change strategy, facilitation, and internal communications, Weiwei helps organizations move through change with greater clarity, alignment, and confidence.
Lenaee Dupuis
Founder, HR Made EZ
Lenaee Dupuis
Founder, HR Made EZ · Organizational Ownership
People structure and employment practice for businesses whose growth has outrun how they hire, manage and organize.
Lenaee is the people and HR specialist. When discovery surfaces roles nobody owns, a workforce plan that exists only in the owner's head, or employment practices that were never written down, that is Organizational Ownership, and it decides whether a new system is actually run by anyone once it is live. She works on the structure behind the process: who does the job, what they are accountable for, how they are hired and kept, and whether the employment practice underneath all of it holds up.