About Us
You don't have a software problem. You have a readiness problem.
Fateh AlNaeb
Founder, Metadata Advisory
Independent, buyer's-side ERP advisory for mid-market manufacturers and distributors. We help you decide. We never sell or build the software.
Fateh leads the engagement end to end. He discovers how the business actually runs, documents it, works with the client through the process changes that need to happen first, captures the real business requirements, and turns them into an RFP that vendors answer on the client's terms. Once a solution is chosen, he stays on the client's side of the table, overseeing the project to keep it on time, on budget, and honest. Metadata never implements and never earns a vendor commission, which is the whole point: the advice is clean because there is nothing to sell.
He built this on close to two decades of ERP work across the Gulf and Canada, since 2006, and on one conviction: most failed implementations were never software problems, they were readiness problems. A CBAP-certified business analyst, he created the Metadata Phase 0 Framework to diagnose readiness across six dimensions, and assembled a network of specialists so every dimension has real depth behind it.
Strategic Partners
Readiness is never a one-discipline problem. When the diagnostic surfaces something that needs more than a generalist's view, we bring in a specialist who does that work for a living. Each one goes deep on a different corner of the business, and all of them work on the client's side, never the vendor's.
Deanne Kelleher
Founder, KAOS Group
Operations and process depth for businesses that have outgrown running on tribal knowledge.
Deanne is the operations specialist in the room. When discovery surfaces unclear processes, or a business that only works because the owner is in the middle of everything, that is Process Clarity and Organizational Ownership, and Deanne goes deep where a readiness review can only point. She documents how the work actually gets done and designs the process changes so the requirements are built on how the business should run, not just how it limps along today.
Across more than three decades with founders and SME leaders in B2B, B2C, and manufacturing, she has a track record of documented gains in efficiency and business valuation. What she contributes to a Metadata engagement is the difference between an RFP based on wishful thinking and one based on processes that will actually hold once the new system is live.
Kim Lafreniere
Founder, ProcurelyIQ
Inventory and procurement decision clarity for businesses where stock ties up the cash.
Kim is the inventory and supply-chain specialist. When discovery finds inventory numbers no one trusts, SKU bloat, or buying done on gut feel, that is Data Integrity and Financial Realism, and getting it right before requirements are written is what separates a clean go-live from a system that inherits years of bad habits. Kim fixes the thinking behind the inventory data so the requirements reflect reality.
Drawing on decades of retail and wholesale leadership across retail, wholesale and CPG, manufacturing, and commercial lending, she aligns people, process, and numbers so inventory decisions actually hold. Her view is that most inventory problems come not from weak teams but from unclear decisions, disconnected processes, and data no one fully trusts, which is exactly the kind of thing that sinks an ERP project if it goes in unaddressed.
Michael Gladstone
Founder, PinnacleBTM
Technology and systems feasibility for decisions that go beyond what IT can fix.
Michael is the technology specialist. When discovery runs into a tangled systems landscape, brittle integrations, or system debt that nobody owns, that is the System Debt dimension, and Michael assesses what is really there. He helps translate business requirements into technical evaluation criteria so vendor claims can be tested rather than taken on faith, and so the shortlist is judged on what each platform can actually do. He does not own the selection decision, which stays with Metadata on the client's side, and within this network he is not the implementer either.
With more than twenty years across system selection and operational technology, he works at the business level rather than the IT-ticket level. His named results include ERP and process modernization work at Acorn Packaging, with technology planning cited by leaders at Milford Bay Smokehaus and CMHA National.
