Metadata Computer Systems is designed for established businesses (typically $5M+ revenue) that have outgrown their initial processes. We act as your strategic partner—and your fractional Operations Director—to optimize complex logistics, integrate disconnected systems, and prepare your infrastructure for significant scale.
What You Get
Strategic guidance backed by heavy-lifting implementation.
1. In-Depth Process Re-Engineering We go beyond simple mapping to optimize complex, multi-departmental workflows. This includes deep dives into Supply Chain Logistics, Warehouse Management, and Procurement strategies to reduce friction and costs.
Result: A lean, optimized operation where inventory, sales, and finance teams are fully aligned.
2. CRM Selection & Full-Cycle Implementation We manage the selection, implementation, and optimization of your Customer Relationship Management (CRM) ecosystem (e.g., Salesforce, HubSpot). We ensure your sales data is clean, tracked, and actionable.
Result: Full visibility into your customer pipeline and higher retention rates through better data.
3. E-Commerce & Inventory Integration We bridge the gap between your front-end sales (Shopify, WooCommerce, Amazon) and your back-end inventory and accounting systems. We automate the flow of data to eliminate manual entry errors.
Result: Orders flow seamlessly from "Buy Now" to "Shipped" without manual intervention.
4. Intelligent Workflow Automation We identify and build automations for up to two (2) major operational workflows per quarter (e.g., automated invoicing, dispatch-to-billing cycles, or complex customer follow-up sequences).
Result: Your team stops doing "robot work" and focuses on high-value tasks.
Your Engagement
High-touch access for complex project management.
| Meeting | Frequency | Objective |
| Tactical Operations Call (1 hour) | Weekly | A dedicated project management hour to coordinate with your internal teams, manage vendor relationships, and troubleshoot active implementations. |
| Strategy Workshop (4 hrs / Half-Day) | Monthly | A comprehensive deep-dive to review financial health, track KPIs, and build a robust 30/60/90-day execution plan. |
Plus: Priority Support. You receive expedited email response times and priority scheduling for time-sensitive operational issues.
Your Results
By partnering with us at this level, you can expect to:
Achieve a streamlined, data-driven supply chain and sales process.
Deploy a fully functional CRM that serves as the "source of truth" for your customer data.
Scale your e-commerce volume without needing to hire more admin staff to process orders.
Save measurable hours every week through custom workflow automation.
You get the expertise of a COO or Operations Director, without the six-figure headcount.
Investment
$8,750 CAD / month
Note: To ensure we hit the ground running, all new partnerships begin with a one-time Discovery & Roadmap Audit ($2,500). We use this to audit your current tech stack and build your 90-day transformation roadmap before the subscription begins.